Skip to main content
PUT
/
api
/
v1
/
accounts
/
{account_id}
/
customer_pulse
/
settings
Update pulse settings
curl --request PUT \
  --url https://connect.voxys.ai/api/v1/accounts/{account_id}/customer_pulse/settings \
  --header 'Content-Type: application/json' \
  --header 'api_access_token: <api-key>' \
  --data '
{
  "escalation_enabled": true,
  "escalation_threshold": 123
}
'
{
  "errors": [
    "<string>"
  ]
}

Documentation Index

Fetch the complete documentation index at: https://developers.voxys.ai/llms.txt

Use this file to discover all available pages before exploring further.

Authorizations

​
api_access_token
string
header
required

All API requests must include the api_access_token header with a valid agent or administrator token.

Body

application/json
​
escalation_enabled
boolean

Enable automatic escalation for negative sentiment

​
escalation_threshold
number<float>

Sentiment score threshold for escalation (0.0 – 1.0)

Response

Settings updated